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Now, those affected are rallying others who are equally surprised by T-Mobile’s decision to file an FCC complaint against the company to force them to revoke their decision. T-Mobile chat had the audacity to tell me they are changing autopay “as a convenience” for us. I added a second free line with the most recent promotion and now my monthly cost went up $5 because the free line took the $5 autopay discount from a paid line. Understandably, users have taken to web forums to criticize the company. However, if one doesn’t do so they may have to pay more by $5 to $15 for the phone service, depending on the plan chosen. The AutoPay service automatically deducts payments from one’s credit card or checking account to pay their T-Mobile bill.Ĭurrently, the T-Mobile AutoPay discount allows customers to reduce their monthly bill cost by at least $5 if they pay with a credit card.īut after mid-May, those who wish to receive the AutoPay discount must link a debit card to their account. T-Mobile AutoPay credit card discount changes may potentially attract a lawsuitĪccording to reports ( 1, 2, 3, 4, 5, 6, 7, 8, 9), multiple users are dissatisfied with the company’s move to discontinue the AutoPay discount for those who pay their bills with a credit card. However, users are unhappy with the company’s recent decisions regarding the AutoPay credit card discount program.
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It offers many useful services to its subscribers such as in-flight texting and Wi-Fi, Wi-Fi Calling, international roaming, AutoPay, and much more. T-Mobile is one of the well-known wireless voice and internet service providers that claim to have low-cost plans and the fastest network in America.
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